Frequently Asked Questions

Frequently Asked Questions

Receiving

Receiving

My parcel did not arrive at the designated time. How is that possible?

Understandable that you are waiting for your parecel. We do our best to deliver all parcels within the specified time frame, and we usually succeed! However, it may happen that the driver have some issues, like trafic jams so he can't come on time. Often we still come, but a little later. In any case, view the Track and Trace to see if there is already more information.


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