Guest

Delivery that fits into your customers’ daily lives.

As a shop, give your consignees the flexibility to receive their packages through Europe’s densest out of home network. Whether on their way to work or just around the corner: When delivery fits seamlessly into your customers’ daily lives, the first-time delivery rate automatically increases. You minimize delivery complaints while offering a modern service.

Looking to send or receive parcels as a private customer? Click here.

Why DPD is the right partner for Out of Home delivery

Paketabholung in einem DPD Paketshop
DE: Empfänger nutzt eine DPD Paketstation für die flexible Paketabholung
Netzwerk

Why DPD is the right partner for Out of Home delivery

Shop-Retail-Blackred.svg

Parcel shops & Parcel lockers
Flexible delivery: With over 10,000 package shops and pickup stations, your customers can pick up parcels at the location and time of their choice - resulting in higher first-time delivery rates and satisfied consignees.

Pickup-Station-Blackred.svg

Returns
Easy Returns: in our parcel shops und lockers, your customers can return items with maximum flexibility-resulting in greater customer satisfaction and a higher likelihood of repeat purchases.

Cross-Border-Blackred.svg

International Out of Home Network
Europe-wide out of home delivery: Over 150,000 parcelshops and lockers provide maximum reach - easily integrated via a single interface and with a central point of contact into your processes.

More Choice for Recipients

Customers decide for themselves when and where they receive and return their parcels – at home or at a nearby pickup point.

Lower Costs and Greater Efficiency

Out of Home delivery can help reduce shipping costs, improve first-attempt delivery rates and decrease returns and customer service effort.

Easy Integration and Fast Scalability

With API, webshop and platform integrations, Out of Home delivery can be seamlessly integrated into your existing processes.

Important Information for your Out of Home delivery

Fahrer gibt Pakete in eine Station.

Parcel Label Printing Guide 

Find helpful tips on how to print parcel labels correctly.

Download info sheet

Frequently asked questions and answers

Which businesses benefit most from Out of Home delivery?

Out of Home delivery is particularly suitable for e-commerce businesses with a strong B2C focus, retail chains, consumer goods shippers, and companies serving large numbers of private recipients. It is especially beneficial when customers are rarely at home during the day, helping to improve delivery success rates and customer satisfaction.

What are the concrete benefits of Out of Home delivery for shippers?

Out of Home delivery increases first-attempt delivery rates, reduces the costs associated with repeat delivery attempts, and helps lower return volumes. It also enhances customer satisfaction: recipients who can choose where and when to collect their parcel consistently rate the delivery and shopping experience more positively, which can contribute to higher repurchase rates and stronger customer loyalty.

What are the benefits of Out of Home delivery for recipients?

Recipients enjoy maximum flexibility. They do not need to be at home, can choose their preferred pickup location, and collect their parcel whenever it suits them – in the evening, at weekends, or on their way home from work. Through DPD Predict, they receive real-time updates and can actively manage their delivery preferences. This significantly reduces the stress and uncertainty often associated with parcel deliveries. 

How much effort is required to integrate Out of Home delivery into my shop or system?

Integration is straightforward. DPD provides a well-documented shipping API as well as ready-to-use plugins for leading e-commerce platforms such as Shopware, Magento, and WooCommerce. Out of Home options, including parcel shop selection and preferred delivery locations, can be displayed directly within the checkout process. For custom ERP integrations, DPD’s technical team provides onboarding and implementation support. 

Can international shipments also be delivered to parcel shops or parcel lockers?

Yes. DPD offers Out of Home solutions not only in Germany but also across many European countries. This allows recipients to benefit from the same flexible delivery options for cross-border shipments. 

How are Out of Home deliveries reflected in my Track & Trace data?

Every Out of Home delivery generates a dedicated status code within DPD tracking, which can be accessed via the DPD Tracking API. These tracking events can be integrated into your webshop, customer communication processes, or ERP system. 

What impact does Out of Home delivery have on delivery performance and costs?

Out of Home delivery significantly reduces failed delivery attempts, particularly for B2C shipments and urban deliveries: 

  • Fewer second delivery attempts reduce shipping costs per parcel 

  • Fewer returns caused by unsuccessful deliveries or missed recipients 

  • Higher customer satisfaction through self-selected pickup locations 

  • Improved first-attempt delivery rates and operational efficiency 

 Request a non-binding quote for Out of Home delivery today.

 

Use our contact form to receive a tailored quote for Out of Home delivery with DPD. Whether you are interested in parcel shops, parcel lockers or international Out of Home delivery, we help you make your shipping processes more efficient and offer flexible delivery options to your customers.

This offer is intended exclusively for business shippers with regular shipping volumes.

Information for private customers and private shipments can be found here.