The DPD App - help and tools.

The DPD App - help and tools.

With the DPD App you never lose sight of your parcels. If at any time you won’t be at home, you can specify when and where we should deliver your parcels. Track your parcel directly in the app or in myDPD. On the day of delivery our Live-Tracking service informs you of the one-hour delivery time window. And shortly before the delivery you even know down to the last 30 minutes exactly when your parcel will arrive.

Live-Tracking

Live-Tracking shows you exactly where your parcel is at any time. We tell you down to the last hour, when we’ll be ringing your doorbell.

Live-Tracking

Live-Tracking shows you exactly where your parcel is at any time. We tell you down to the last hour, when we’ll be ringing your doorbell.

Redirection options

You decide when and where we deliver your parcel. Thanks to our redirection options you can simply change the day or place of the delivery, which means no more missed parcels.

Delivery preferences

Register your individual delivery preferences for all your parcels – for example delivery to your favourite parcel shop, or provide us with a deposit okay.

Delivery preferences

Register your individual delivery preferences for all your parcels – for example delivery to your favourite parcel shop, or provide us with a deposit okay.

Sending parcels

It only takes a few clicks to send a parcel with DPD.

Returns

One tap on the screen is all it takes to send back your parcel.

Returns

One tap on the screen is all it takes to send back your parcel.

Frequently asked questions

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Can I pick up my parcel from the delivery route?

Do I get the parcel label displayed in the app or do I have to print it?

Do I have to share my location?

Do I need to register for the DPD app?

How can I delete my account?