With the multiple award-winning DPD App you never lose sight of your parcels. Push messages keep you informed about the status of the delivery. Our Live-Tracking function shows you exactly where your parcel is. And if you won't be home to take delivery of the parcel, you can simply use our redirection options to change the day or place of delivery.
Always informed by push
Get the latest information about your parcels anytime and anywhere.
4 stars for smart operation
Over 4 million customers give our app a 4 out of 5 star rating.
All for green delivery
Help us to reduce CO2 emissions and specify a deposit okay or a favourite parcel shop.
Go to "Send parcels" on the app or website. Enter the parcel data, confirm the order and pay by PayPal or direct debit.
With the order confirmation you will receive a mobile parcel label in addition to the parcel label as a PDF for printing. You can save it in the wallet on your smartphone.
Present the digital parcel label when you drop off your parcel at the parcel shop.
By the way: you can easily find the nearest parcel shop using our parcel shop search, or if you prefer, by having your location determined.
The DPD App has already received a number of awards. We owe part of this success to feedback provided by our users, which we constantly integrate in the further development of the app.
In 2016 the DPD App received the UX Design Award for outstanding design and ease of use.
Also in 2020 our app convinces and reaches the 1st place at the App Award of the German Association for Consumer Studies.
And in one of Germany's most prestigious design competitions, the DPD App was honoured in 2018 for its intuitive design.
We hope you will appreciate that it is not possible for consignees to pick up parcels along the delivery route. This is the only way in which we can ensure that all parcels can be delivered punctually by our drivers.
You will see a QR code in the app that you can use as a parcel label. However, if you want to send your parcel via the ParcelLock package box, you will need to print and paste the parcel label.
Sharing your location will make it easier for you to find nearby parcel shops in the search function. But you can also make the search without sharing your location by entering your postcode or town.
No, you can also use our app without registering. However, registration offers a number of benefits: for example you can record your preferences (e.g. deposit okay, email notifications) and you receive an overview of all your parcels.
You can delete your account with a few clicks of the mouse either in myDPD and in our app (Profile). If you use a different portal, please get in touch with your DPD contact person.