Track your parcel live in the shipment tracking system. Simply enter your parcel label or reference number and see when we ring your doorbell. And with an accuracy of up to 30 minutes! If you are not at home, you can redirect your parcel in myDPD or the DPD App or enter a delivery preference directly.

Find parcel shop

Find a nearby Pickup parcelshop.

Find parcel shop

Find a nearby Pickup parcelshop.

Frequently asked questions

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My parcel was delivered, but it is not here. Where is it?

When you cannot find your parcel, check with a neighbor, at the drop-off location, or the parcel shop. See detailed tracking for exact delivery information.

My parcel is not arriving. What can I do as a recipient?

Check your parcel status: 'Order data transmitted' means the sender has not handed it to DPD yet. Contact the sender or DPD if the parcel is delayed.

Why is my parcel stuck at the parcel delivery centre?

The transit times of your parcel is delayed due to delivery issues or high volume. Check tracking again tomorrow, usually no action is required.

What happens if I am not at home for a delivery?

If we miss you and you have not given a drop-off okay, you can use the parcel info card or Predict to track and redirect your parcel, e.g., to a neighbor or parcel shop.

Where is my nearest Pickup shop?

Use our Pickup Finder to locate your nearest DPD Pickup Shop. Choose from over 10,300 Pickup Shops in Germany and more than 150,000 Pickup Points throughout Europe.