Why can't I access the proof of delivery in myDPD (for business customers) even though the shipment has been delivered?

If you are unable to access the proof of delivery even though the parcel was sent with the same DELIS ID or customer number, please contact your myDPD contact person.

Startseite / Why can't I access the proof of delivery in myDPD (for business customers) even though the shipment has been delivered?