Both shippers and consignees benefit from our flexible solutions for returning parcels. As a shipper you can integrate the Return button directly in the shipping confirmation or in your online shop. This saves you additional work and ensures trouble-free returns management on the part of your customers. If you as a consignee wish to return an article, one touch is all it takes to create a return label.

Zusteller in Laden

Returns management made easy

It isn't always possible to avoid returns. But implementing them can be made easy. With myDPD you manage all your returns efficiently, which provides you with more flexibility, more control and therefore satisfied customers.

Good reason for always implementing your returns with DPD

  1. Wide-ranging options: Whether it's a conventional enclosed label, a return label by email or using the app – we've got the right solution for every business.

  2. myDPD: With myDPD we provide you with full control over your returns management.

  3. Efficiency: Our returns management can be simply integrated into your IT system. This means that your goods are quickly available for sale once more.

Zusteller in Laden

Your options for trouble-free return shipping

Your options for trouble-free return shipping

App

Innovative: The DPD Return button
In the DPD App consignees can place a return order simply by tapping the screen. The app automatically creates a return label, that the recipient only has to affix to the parcel. Afterwards he can hand in the parcel at the Pickup parcelshop.

Klicks

Integrated: Returns by click
You provide a link to myDPD in your shipping confirmation or directly in your online shop. Your consignees can then recreate their returns, and you have everything under control.

email

Efficient: Returns on request
On request of your consignee you can send them an email with the return label in PDF format or a link to myDPD.

Multicarrier

Flexible: The multicarrier label
The multicarrier label now also enables consignees to return parcels with a DHL label via one of our 8,000 Pickup parcelshops.

International returns service

Europaweiter Paketversand von DPD Europaweiter Paketversand von DPD

International returns service

With us your customers abroad can also conveniently return parcels to you.

We offer our international returns service for Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Ireland, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Sweden, Slovakia and Spain.

Collection requests: We pick up returns from wherever you need

Saving a trip:  The return shipment is picked up and delivered directly to the manufacturer. We implement your drop-shipment business in a successful and uncomplicated way. With our import service we ensure trouble-free customs clearance and keep you fully informed right up to the actual delivery.

Collection requests: We pick up returns from wherever you need

Zusteller mit Kind Zusteller mit Kind

Saving a trip:  The return shipment is picked up and delivered directly to the manufacturer. We implement your drop-shipment business in a successful and uncomplicated way. With our import service we ensure trouble-free customs clearance and keep you fully informed right up to the actual delivery.

Options for your returns service

Returns handed in at the parcel shop

Return collection requests

Returns via the DPD App

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Returns from your online shop

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Multicarrier-label

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Returns as parcel inserts

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International

Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Ireland, Latvia, Lithuania, Luxembourg, the Netherlands, , Poland, Portugal, Sweden and Spain

Belgium, Bulgaria, Denmark, Estonia, Finland, France, Ireland, Italy, Croatia, Latvia, Lithuania, Lichtenstein, Luxembourg, Monaco, the Netherlands, Austria, Poland, Portugal, Romania, Sweden, Switzerland, Serbia, Slovakia, Slovenia, Spain, Czech Republic, Hungary

Express

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Different consignee address for the return

Collection with delivery to third-party

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Returns handed in at the parcel shop

Returns via the DPD App

Returns from your online shop

Multicarrier-label

Returns as parcel inserts

International

Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Ireland, Latvia, Lithuania, Luxembourg, the Netherlands, , Poland, Portugal, Sweden and Spain

Express

-

Different consignee address for the return

Collection with delivery to third-party

-

Return collection requests

Returns via the DPD App

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Returns from your online shop

-

Multicarrier-label

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Returns as parcel inserts

-

International

Belgium, Bulgaria, Denmark, Estonia, Finland, France, Ireland, Italy, Croatia, Latvia, Lithuania, Lichtenstein, Luxembourg, Monaco, the Netherlands, Austria, Poland, Portugal, Romania, Sweden, Switzerland, Serbia, Slovakia, Slovenia, Spain, Czech Republic, Hungary

Express

Different consignee address for the return

Collection with delivery to third-party

Fulfillment

Fast, reliable and efficient

With DPD Fulfillment we offer you logistics and fulfillment solutions from a single source.

As a fulfillment service provider we take care of the entire spectrum of logistics operations.

Environmentally friendly parcel shipping

Zustellung Zustellung

Environmentally friendly parcel shipping

Unique on the market:  we provide climate friendly shipping for all parcels – at no additional cost to our customers.

The shipping of returns also involves a significant quantity of CO2. So it's good to know that we also provide climate friendly shipping for returns.

Retoure

The DPD Return Button
With just a few clicks, you can return your parcels directly via the app.

Klicks

Access to the returns label
You will receive your returns label from the shipper - already printed out in the parcel, to print out by email or digitally as a QR code in the DPD app.

Kalender -DPD- Alexa

Simple drop-off at the parcel shop
Conveniently hand in your return at one of our Pickup parcelshops.

App

Find a parcelshop
With 8,000 Pickup parcelshops in Germany, you are sure to find a shop near you.

Mitnahme

Simply hand returns to the delivery driver free of charge

If you are expecting a parcel, you can also simply hand your return to the delivery driver.

  1. It's that simple:
    You receive the returns slip from your sender, print it out, stick it on the parcel and simply hand the return to the delivery driver with the next parcel delivery.
  2. Simple without registration:
    Your delivery driver takes the parcel without prior registration.
  3. Environmentally friendly:
    Your delivery driver is already on their way to you, saving you another trip to the parcel shop - uncomplicated and climate-friendly.
Mitnahme

Packing tips - for quick and safe transport

Mann mit Kamera Mann mit Kamera

Packing tips - for quick and safe transport

We'll tell you how to package your returns properly so they arrive safely at the online store.

Find parcel shop

Find a nearby Pickup parcelshop.

Find parcel shop

Find a nearby Pickup parcelshop.