23. November 2022 | Background

DPD warns about dangerous phishing emails: the most important tips and tricks at a glance

Sending fake emails which pretend to come from major companies has become a typical scam. The DPD brand is also repeatedly misused with fraudulent intent. Here we provide you with important tips and tricks on how to identify phishing emails in advance and therefore without costly consequences.

Internal company cyber security experts are currently noticing an increasing number of attempts at fraud through the unauthorised use of the DPD name and brand. This usually involves emails asking the recipients to make payments, give instructions, complete data or click on links. The problem is that the fraudsters are becoming increasingly skilled, and their phishing emails are becoming more professional. As a result, many of these emails now look deceptively genuine. However, there are signs by which you can recognise phishing emails:

  • Exotic domains are used

  • The email contains a conspicuous number of spelling or punctuation errors

  • The salutation is impersonal

  • Allegedly there is an urgent need for action

  • You are asked to open a file or a link

  • You are instructed to click on links or fill out forms that have been inserted


By contrast, official emails from DPD contain the following features:

  • The email is sent via the email address [email protected]

  • Links always begin with http://nd.dpd.de

  • The official DPD logo is used

DPD accepts no liability for damage caused as a result of the unauthorised use of its name or trademark. This applies in particular to requests for payment made with fraudulent intent. Therefore it is all the more important to report suspicious emails to [email protected], because DPD investigates every report of suspected fraud without exception.