


Here you'll find answers to your questions round the clock.
We will be happy to help you find your parcel. You can find out the current status of your shipment quickly and easily via:
The following deadlines apply for punctual delivery:
Shipments after these deadlines will not be delivered until after the holidays.
Packages will be picked up and delivered as usual – the specified deadlines are decisive. On January 6, 2026, there will be no delivery or pickup in Bavaria, Baden-Württemberg, and Saxony.
All information and further details can be found here in the press area.
All pickup shops and their individual opening hours between Christmas and New Year can be found in the shop finder.
When you receive a parcel:
Find the parcel shop near you in our Pickup parcelshop Finder. You can send or redirect your parcel to your favourite parcel shop.