Guest

In customer service you are close to our customers and help them with their concerns, whether it's in the front office or the back office – it's your job to find a suitable solution for your customers' queries as part of the team.

 

Your advantages with DPD

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Specialist knowledge of our products

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Varied activities

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Fixed / plannable working hours

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Regular training for your further development

Customer Service DPD

What can you expect in customer service?

  • Your customer mission: individual support and advice on DPD products

  • Receiving and processing customer enquiries, claims or complaints

  • Proactive contacting of shipping customers

  • Minimising the escalation of customer complaints and ongoing customer analysis

Customer Service DPD

Would you like first-hand information?

Check out your future customer mission.

Would you like first-hand information?

Check out your future customer mission.

Can we recruit you for our customer mission?

Then find a customer service job near you now.

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DPD is one of the best employers in Germany.

Learn more about the prestigious "Top Employer 2026" award.

Learn more