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Help to myDPD

Here you will find questions and answers about our myDPD portal. We provide answers to frequently asked questions about services, features and delivery preferences.

  • myDPD - Allgemeines und Service
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What features must the password have?

How is it determined which advertising is displayed?

Why am I shown adverts when I track the status of my parcel?

Can I change my password again at a later time?

Can I recover deleted addresses?

  • myDPD - Funktionen
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As a business customer, where can I find a summary of all orders?

Can I change the way the data is sorted in tables?

Can I rename reference fields?

I am a business customer and would like to be informed of open orders when leaving myDPD. Is that possible?

I am a business customer and would like to be regularly informed about delivery obstacles. Is that possible?

  • myDPD - Liefer-Präferenzen
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Can I also designate someone who does not live in the immediate vicinity as a neighbour?

Can I change my preferences later?

Do I have the opportunity to change my wish parcel shop?

What are \"My preferences\"? What can I set here?


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