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Help on the subject of Pickup parcelshops

Here you will find questions and our answers relating to Pickup parcelshops. For example, you can find out how you can send and receive DPD parcels at one of our more than 7,000 parcel shops, or how you can open your own Pickup parcelshop.

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  • Corona
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How should I act as the consignee of a parcel?

How should I act as the shipper of a parcel?

Are there any restrictions on parcel shipping?

Are Pickup parcelshops also affected from the current lockdown?

What steps is DPD taking in response to the spread of the coronavirus?

I can no longer redirect my parcel to a neighbour or to a parcel shop. Why is that the case?

What specific restrictions are there on international parcel shipping?

Parcel shipping with DPD: information on the delivery situation in Austria

Parcel shipping with DPD: information on the delivery situation in Italy

Parcel shipping with DPD: information on the delivery situation in France

Parcel shipping with DPD: information on the delivery situation in Spain

Parcel shipping with DPD: information about the delivery situation in Great Britain

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  • Pickup Paketshop - Pickup Paketshops
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Can I enlarge the map in the parcel shop finder?

How do I change the displayed region of the map?

What do the filters within the parcel shop finder mean?

What does the Red Star in the Address field of the Pickup parcelshop mean?

Where can I find a Pickup parcelshop?

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  • Pickup Paketshop - Allgemeines und Service
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Either the opening hours of the parcel shop don\'t correspond to the information in the Pickup parcelshop Finder, or the parcel shop doesn\'t adhere to the stated opening hours.

How do I report a complaint?

If I wish to send a parcel from a Pickup parcelshop, what dimensions are accepted?

What does Pickup refer to?

What exclusions are there at the Pickup parcelshop?

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  • Pickup Paketshop - Paket empfangen und versenden
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Can I also send via the parcel shop?

Can I collect a parcel for a family member or a friend?

Can I collect my parcel from the parcel shop without a parcel notification card?

Can I hand in a parcel received from DPD at a Pickup parcelshop without a return label?

Can I pay for my parcel at a Pickup parcelshop?

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  • Pickup Paketshop - Paketshop werden
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Can I suggest a store as a possible parcel shop?

How can I become a parcel shop partner?


 

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