If we miss you and you have not given a drop-off okay, you can use the parcel info card or Predict to track and redirect your parcel, e.g., to a neighbor or parcel shop.

The transit times of your parcel is delayed due to delivery issues or high volume. Check tracking again tomorrow, usually no action is required.

Check your parcel status: 'Order data transmitted' means the sender has not handed it to DPD yet. Contact the sender or DPD if the parcel is delayed.

When you cannot find your parcel, check with a neighbor, at the drop-off location, or the parcel shop. See detailed tracking for exact delivery information.

With a drop-off okay you allow the DPD driver to leave your parcel at a location specified by you, for example in the garage. Please bear in mind that the drop-off location must be freely accessible to the driver.

You can issue a drop-off okay once for a parcel in your parcel tracking. We will then leave this parcel and all other parcels delivered to you on the same day at your desired location. You are welcome to save your deposit authorisation as a permanent delivery preference for all parcels. We will then also leave all future parcels at the agreed location if you are not at home.

Further change options for your desired delivery in myDPD and in the DPD App:

• Specifying a neighbour
• Specifying a Pickup parcelshop
• Changing the day