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Help on the subject of sending parcels

 Here you will find questions and our answers relating to the subject of sending parcels: from initiating the shipping order via the maximum permitted weights and dimensions for DPD parcels right across to our parcel tracking function.

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  • Corona
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How should I act as the consignee of a parcel?

How should I act as the shipper of a parcel?

Are there any restrictions on parcel shipping?

Are Pickup parcelshops also affected from the current lockdown?

What steps is DPD taking in response to the spread of the coronavirus?

I can no longer redirect my parcel to a neighbour or to a parcel shop. Why is that the case?

What specific restrictions are there on international parcel shipping?

Parcel shipping with DPD: information on the delivery situation in Austria

Parcel shipping with DPD: information on the delivery situation in Italy

Parcel shipping with DPD: information on the delivery situation in France

Parcel shipping with DPD: information on the delivery situation in Spain

Parcel shipping with DPD: information about the delivery situation in Great Britain

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  • Versenden - Versandinformationen
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Can I also send letters or catalogues with DPD?

Can I cancel shipping from the ParcelLock parcel box?

Can I change my details or revoke my debit authorization?

Can I follow the parcel I sent or returned to live?

Can I have parcels delivered to a Pickup parcelshop?

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  • Versenden - Maße und Gewichte
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How do I calculate the size of my parcel?

How heavy can my parcel be?

What can I use as packaging material, and what is the best way to pack a parcel?

What does \'girth\' (combined circumference plus longest side) mean?

What happens if I don\'t know the weight and dimensions of the parcel?

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  • Versenden - Produkte
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What is DPD 8:30?

What is DPD mail?

What is DPD 10:00?

What is DPD 12:00?

What is DPD 18:00?

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  • Versenden - Zusatzleistungen
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What is proactive notification?

What additional services does DPD offer?

What does \' predict \' mean?

What does limited quantity mean?

What does not free mean?

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  • Versenden - Paket verfolgen
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Can I track the parcel live as a shipper?

Does the recipient receive a message about when my parcel will reach him?

The status of my parcel has not changed for a long time. What could be the reason for this?

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  • Versenden - Zoll-Glossar
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AES / ECS

Approved exporter

ATLAS

Commercial invoice

Customs agent


 

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