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Do you have any questions about myDPD?

As a business customer, you will find information, videos and FAQs about the online tool myDPD here.

myDPD Dashboard myDPD Dashboard

Do you have any questions about myDPD?

As a business customer, you will find information, videos and FAQs about the online tool myDPD here.

Helpful videos for you

The new dashboard. Everything at a glance.

Keep control of your packages at all times.

With myDPD your parcel tracking is even more convenient.

Frequently asked questions about myDPD (for business customers)

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Parcel tracking
I can't enter a complaint in myDPD (for business customers) for a parcel, why?
Can I receive notification if there is a new obstacle to delivery in myDPD (for business customers)?
Can I change the way the data is sorted in tables in myDPD (for business customers)?
Where can I view the status of my complaint in myDPD (for business customers)?
How can I stay regulary informed about delivery obstacles in myDPD (for business customers)?
Why can't I access the proof of delivery in myDPD (for business customers) even though the shipment has been delivered?
Why am I not shown the delivery problem for processing in myDPD (for business customers)?
CO2-Report im myDPD Geschäftskundenportal Screenshot CO2-Report im myDPD Geschäftskundenportal Screenshot

Carbon report for business customers

The carbon report provides you with a transparent overview of the emissions generated by your parcel shipments - always in real time in the myDPD business customer portal and can be conveniently downloaded.

Learn more