Frequently Asked Questions

Frequently Asked Questions

Receiving

Receiving

According to Track & Trace my parcel has been delivered, but I haven’t received it.

How annoying! We understand that you are waiting for your parcel. Please contact us by using the contact form. Would you rather speak to someone? You can contact one of our colleagues from Customer service by phone 085 - 0022222 (local costs) and they will help you. 

Please mention your 14 digits parcelnumber in all communication so we will be able to track your parcels quickly.


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