Parcels delivered directly to the consignee can be shipped up to a weight of 31.5 kg. When sending parcels to a Pickup parcelshop, the maximum weight is 20 kg.

Parcels which are picked up from you can weigh up to 31.5 kg. The maximum weight for parcels which are handed in for shipment at a Pickup parcelshop is 20 kg.

You can calculate the size of your parcel by adding together the shortest and the longest side of the parcel. In myDPD and the DPD App you can easily calculate your parcel size by entering your parcel dimensions (length x width x height).

The girth is the maximum permitted parcel size. It is calculated as follows: (height + width) x 2 + length of the parcel in cm. You can calculate this conveniently online in our girth calculator.

The volumetric weight indicates the amount of cargo space a parcel takes up and is calculated for DPD Express parcels, which are transported by airfreight. The volumetric weight is only calculated if it exceeds the actual weight. You can calculate the volumetric weight conveniently in the DPD volumetric weight calculator. Or with the formula: Length (cm) x Width (cm) x Height (cm)/5,000 (cm³/kg).

As a consignee, please report your complaint to your shipper, who has all the necessary documents. If you are a business shipper, please report your complaint using the complaint form in myDPD in the 'orders' section. If you do not have access to myDPD,  contact our customer service. Please have the delivery note, the handover receipt and your commercial invoice ready.

The maximum weight is 20 kg and the maximum length 100 cm. Here you'll find our practical parcel size calculator.

Our Pickup parcelshop finder will enable you to find the Pickup parcelshop in your area. Choose your preferences from 8,000 Pickup parcelshops in Germany and all throughout Europe.

Pickup is the name for the parcel shop network operated by Geopost.

Please feel free to contact us, we will check your reference and update our data.

DPD offers SOAP-based web service interfaces. Using the DPD Converter, data can be exchanged with DPD in EDIFACT formats such as IFTSTA or IFTMIN, or in an individual file format such as XML, CSV, ASCII, SAP iDoc, Excel, VDA or PDF.

DPD supports all merchandise management system which enable an exchange of information via CSV, MPSEXPDATA or XML.

DPD offers locally installable software tools and web-based interfaces. Unfortunately we can\'t give a general recommendation. We have compiled an overview of our diverse solutions for you on the IT connections page.

In order to professionally connect your shop to the DPD system, DPD provides various plug & play solutions from its partners. A list of the possible plugins and further information can be found in the Overview.

You will find examples and detailed information on the structures of the interfaces in the Developer area.

First and foremost, we want to get to know you - the person behind the resume - and at the same time give you the chance to get to know us as a company and as an employer. In this way, we can determine together if we are a good fit. ​

Our advice: Be yourself. Prepare yourself. Be curious and ask questions. Show us why you want to be a part of DPD.

We are always setting ourselves new goals to grow. We know our potential. We all have a thirst for knowledge and a desire to develop ourselves further!

That's why there are currently so many innovation and change projects at DPD. We all want to get something going as one big team, go on a joint learning journey and drive DPD forward.

With several thousand employees at numerous locations throughout Germany, our company may be the size of a corporation, but at the same time it has the culture of a med-size company. We are a team that gets things done.

And that includes giving each other open and honest feedback. We do this, for example, in our regular employee surveys, which show us where we can still improve.

See for yourself: Take a look at our content on the careers page, read our reviews on kununu and get to know us personally.

You can easily apply by using our online form. Simply look in our DPD Job Finder for a suitable position for you.

To give us a clear picture of you, we need your CV and relevant references. You can easily upload all documents in the online form. We only need a cover letter from you if you are applying for an apprenticeship - for all other positions we do not need a cover letter from you.

Whether you are a specialist or manager, a career changer or a graduate: the important thing is that you feel addressed by our job advertisement and that you can imagine working with us in that position. And even if you can't tick every single one of the requirements we've described: submit your application anyway - after all, you can learn (almost) anything!

When a parcel label is printed in myDPD, the pickup is automatically requested. If you would like to arrange an additional pickup, you can do so in the menu item Shipping order - Order a pickup. On the dashboard you can see when the next pickup will take place at your location. This can be a date you have freely selected or a scheduled collection date agreed with us.

The return you have ordered must be handed in by your customer for dispatch at a parcel shop or your customer can hand it to the parcel driver the next time they come for a pick-up.

You can access your invoices via the menu item Profile - My account.

Ja, verknüpfen Sie dazu einfach Ihren eBay Account in Ihrem myDPD Profil.

In the "Parcel label print" column of the "Start order" menu item you can print already created orders as a parcel label.